Compatibility
Q. How does the CRVD work?
The CRVD display uses multiple micro-projectors with LEDs as a light source. These micro-projectors allow for the CRVD's large, curved image, something that is unique to this display.
Q. What kind of computer is needed to run the CRVD?
The CRVD requires no special drivers or hardware to run it, although you may want to have a recent video card. Please consult the graphics card compatibility list for more information.
Q. My graphics card does not list 2880x900 as a supported resolution. Is it compatible with the CRVD?
Almost all recently made graphics cards will support the CRVD. However, because the CRVD's resolution is unique, card manufacturers may not specifically list compatibility for it. Please consult the graphics card compatibility list for more information.
Q. Does the CRVD work with Apple computers?
Yes, the CRVD is compatible with most recent Apple computers without the need for any additional hardware or software.
Q. Can I watch movies on the CRVD?
Yes, Standard and High Definition movies can be played back on the CRVD through the PC. We recommend the latest Windows Media Center for best scaling and viewing quality.
Q. Can I connect my Blu-ray player to the CRVD?
The CRVD supports Blu-ray playback from the PC and is HDCP-compliant, but will not accept a direct connection from a standalone Blu-ray player.
Q. Can I connect my Xbox 360 or PlayStation 3 to the CRVD?
The Xbox 360 and PlayStation 3 are unable to produce the CRVD's 2880x900 resolution. However, using a third-party video scalar, it is possible to convert their output to the 2880x900 resolution.
Q. Can I use CRVDs in a multi-monitor setup?
Yes, a single computer is able to produce an image on multiple CRVDs simultaneously, as long as the computer's graphics card is able to output the desired resolution.
- 2 CRVDs - a graphics card with two HDMI/DVI outputs
- 3 CRVDs - two graphics cards with three HDMI/DVI outputs (desktop applications only)
3 CRVDs - or one ATI Eyefinity-enabled card
Q. Does the CRVD's power supply work outside the U.S.?
Yes, the CRVD is rated to operate at 110VAC @60Hz and 220VAC @50Hz with ± 5% tolerance. The only requirement is the correct power cable.
Picture and Image Quality
Q. Why is there no picture on my CRVD?
Please try the following:
- Check that the CRVD's power is on; when on, the center of the power button will be backlit. If power is not on, ensure the power cable is firmly plugged into the back of the unit and a power source.
- Check that the DVI / HDMI cable is attached firmly on both the display and your computer.
- Toggle the Input button (second button from left) on the front panel to select between DVI-D and HDMI inputs.
- Depending on the computer's graphics card, the computer start-up screens may not appear if the output resolution of the card is lower than 2880 x 900. Once the computer is past its start-up phase, the display on the CRVD will be evident. Check the CRVD graphics card compatibility list for more information.
Q. Why does text on my Windows PC appear blurry?
Font rendering in Microsoft Windows makes use of Microsoft's ClearType technology. ClearType was designed for LCD displays, not the CRVD, so fonts rendered with ClearType may appear blurry when shown on the CRVD.
It is possible to increase the readability of Windows fonts on the CRVD by adjusting your ClearType settings. Our CRVD ClearType Tuner is an online tool for automatically optimizing your PC's ClearType settings for use with the CRVD display.
Launch the CRVD ClearType Tuner »
It is possible to increase the readability of Windows fonts on the CRVD by adjusting your ClearType settings. Our CRVD ClearType Tuner is an online tool for automatically optimizing your PC's ClearType settings for use with the CRVD display.
Q. How do I fix vertical regions of blurred text that appear on my screen?
Run the Blending Wizard in the OSD of the monitor.
Q. Why does the image appear overly large or distorted?
Confirm the computer's display resolution is set to 2880x900.
Q. The game I am playing on the CRVD looks distorted on the far edges. Is there a way to fix this?
Check that your game is properly setting its Aspect Ratio (AR) to 32:10. Some games have a configuration file that allows this change, while others have this option in their UI. It may also be necessary to change the Field of View (FOV) of the game to have it interpret the right perspective. Again, this can be done through the game's UI or configuration file.
There are also unsupported third-party tools that can automatically configure the AR and FOV, such as Widescreen Fixer. The "16:10x2" option in these tools can help map games properly to the 32:10 aspect ratio of the CRVD.
There are also unsupported third-party tools that can automatically configure the AR and FOV, such as Widescreen Fixer. The "16:10x2" option in these tools can help map games properly to the 32:10 aspect ratio of the CRVD.
Q. Why do I see image noise/flicker and/or a discolored picture?
Check that the DVI / HDMI cable is attached firmly on both the display and your computer.
Q. Why do I see bright/dark vertical bands running through the image when viewing on the centerline?
Run the Blending Wizard in the OSD of the monitor.
Q. Why do I see dark vertical bands running through the image when viewing off to the side?
The CRVD is a single user display with an ideal viewing position about 24-36 inches (60-90 cm) from the center of the screen at eye level (see below). When the CRVD is viewed from outside of this ideal viewing position, "perceptual seams" between the four microprojectors that make up the image may become visible.
The two pictures below show the importance of the ideal viewing position. The first picture was taken from the ideal viewing position, while the second picture was taken from an angle. Notice that the perceptual seams are only apparent when the CRVD is viewed from outside of its ideal viewing position.
Other
Q. Why is my external USB device not being recognized when I plug it into the display?
- Ensure an A-B type USB cable is connected between your computer and the CRVD.
- Test that the USB device is supported by the computer by connecting it directly to the computer.
Q. Why is the OSD not responding when I press the front panel buttons?
Power down and unplug the display, then plug it back in.
Q. Why does the CRVD have a depth?
CRVD uses multi-projection technology powered by RGB LEDs, hence a certain distance is required for the image to be formed and projected on to the screen. Multi-projection is the only way that is currently feasible and available to develop a continuously curved display like the CRVD. Ostendo is always searching for new ways to improve the performance of its products and will implement such improvements as they are feasible.